Shipping & Returns

Shipping Policy

UNITED KINGDOM

Standard UK delivery £4.50

FREE tracked delivery on orders over £30

Usual estimated delivery time: 2-5 working days

Please note that any orders placed over the weekend or bank holiday will be processed the next working day

Usual delivery services are expected to resume from 4th January 2021, however due to the current UK restrictions and a significant increase in deliveries, please allow an additional 3 days for delivery.

 

£50 delivery charge for Northern Ireland, ROI, Jersey, Guernsey and Isle of Man
UK postcodes only

Return &

Exchange Policy

We will issue refunds or exchanges as long as you notify us by email within 7 working days of delivery. We will only refund or exchange as long as the goods are in a re-sellable condition.

Unfortunately we cannot refund any postage costs incurred. If we choose to send you replacement goods in exchange before you have returned the original goods, you must return the original goods within 30 days of receiving the replacement. If you fail to do so, we reserve the right to charge the price of the replacement goods to the payment card used for the original order. Please call 01234 347140 and we will issue you with a returns reference number and give you instructions on how to return your goods. (Your statutory rights are not affected.)


In the unlikely event that you dislike or experience a reaction to one of our products, or for any other queries, please call us on 01234 347140.